SERVICES MARKETING INTEGRATING CUSTOMER
ZEITHAML VALARIE A
SERVICES MARKETING INTEGRATING CUSTOMER - (4th ed.) - New Delhi Tata McGraw- Hill 2008 - xxix, : 743 : p. : cm. ; 23
658.8 ZEI
SERVICES MARKETING INTEGRATING CUSTOMER - (4th ed.) - New Delhi Tata McGraw- Hill 2008 - xxix, : 743 : p. : cm. ; 23
658.8 ZEI