SERVICES MARKETING INTEGRATING CUSTOMER
ZEITHAML VALARIE A
SERVICES MARKETING INTEGRATING CUSTOMER - (5th ed.) - New Delhi Tata McGraw- Hill 2009 - 763 : p.: : 24 : cm.
658.8 ZEI
SERVICES MARKETING INTEGRATING CUSTOMER - (5th ed.) - New Delhi Tata McGraw- Hill 2009 - 763 : p.: : 24 : cm.
658.8 ZEI