SERVICE MANAGEMENT OPERATIONS STRATEGY INFORMATION TECHN
FITZSIMMONS JAMES
SERVICE MANAGEMENT OPERATIONS STRATEGY INFORMATION TECHN - (5th ed.) - New Delhi McGraw-Hill 2011 - xiv, : 605 : p. : cm. ; 24
658 FIT
SERVICE MANAGEMENT OPERATIONS STRATEGY INFORMATION TECHN - (5th ed.) - New Delhi McGraw-Hill 2011 - xiv, : 605 : p. : cm. ; 24
658 FIT