SERVICE MANAGEMENT AND MARKETING CUSTOME
GRONROOS CHRISTIAN
SERVICE MANAGEMENT AND MARKETING CUSTOME - (3rd ed.) - New Delhi Wiley India 2011 - 496 : p.
658.8 GRO
SERVICE MANAGEMENT AND MARKETING CUSTOME - (3rd ed.) - New Delhi Wiley India 2011 - 496 : p.
658.8 GRO
