SERVICES MARKETING INTEGRATING CUSTOMER
ZEITHAML VALARIE A
SERVICES MARKETING INTEGRATING CUSTOMER - (5th ed.) - New Delhi Tata McGrw-Hill 2010 - 784 : p.
658.8 ZEI
SERVICES MARKETING INTEGRATING CUSTOMER - (5th ed.) - New Delhi Tata McGrw-Hill 2010 - 784 : p.
658.8 ZEI