MANAGING CUSTOMER VALUE CREATING QUALITY
GALE BRADLEY T
MANAGING CUSTOMER VALUE CREATING QUALITY - New York Free Press/Simon & Schuster 1994 - xxii, : 424 : p. : cm. ; 24
658.812 GAL
MANAGING CUSTOMER VALUE CREATING QUALITY - New York Free Press/Simon & Schuster 1994 - xxii, : 424 : p. : cm. ; 24
658.812 GAL