SUCCESSFUL SERVICE OPERATIONS MANAGEMENT
METTERS RICHARD
SUCCESSFUL SERVICE OPERATIONS MANAGEMENT - (2nd ed.) - New Delhi Cengage Learning 2014 - xxii, : 406 : p. : cm. ; 26
658.5 MET
SUCCESSFUL SERVICE OPERATIONS MANAGEMENT - (2nd ed.) - New Delhi Cengage Learning 2014 - xxii, : 406 : p. : cm. ; 26
658.5 MET