SILVERMAN GEORGE, . (2011). SECRETS OF WORD OF MOUTH MARKETING. New Delhi: Tata McGraw-Hill.
SILVERMAN GEORGE, . 2011. SECRETS OF WORD OF MOUTH MARKETING. New Delhi: Tata McGraw-Hill.
SILVERMAN GEORGE, . SECRETS OF WORD OF MOUTH MARKETING. New Delhi: Tata McGraw-Hill. 2011.