SERVICE MANAGEMENT OPERATIONS STRATEGY INFORMATION TECHN
FITZSIMMONS JAMES A
SERVICE MANAGEMENT OPERATIONS STRATEGY INFORMATION TECHN - (5th ed.) - New Delhi Tata McGrawhill 2006 - xiv, : 603 : p. : cm. ; 25
658 FIT
SERVICE MANAGEMENT OPERATIONS STRATEGY INFORMATION TECHN - (5th ed.) - New Delhi Tata McGrawhill 2006 - xiv, : 603 : p. : cm. ; 25
658 FIT