00339nam a2200121Ia 4500008004100000041000800041082001700049100001800066245004400084260004800128300003200176365000900208240624s9999 xx 000 0 und d aeng a658.4056 MIT aMITROFF IAN I aMANAGING CRISES BEFORE THEY HAPPEN WHAT c2001aNew YorkbAMACOM/American Association axiii, : 172 : p. : cm. ; 23 cb30