00369nam a2200133Ia 4500008004100000041000800041082001400049100002500063245005400088250001400142260003900156300003300195365000700228240624s9999    xx            000 0 und d  aeng  a658.8 LOV  aLOVELOCK CHRISTOPHER  aSERVICES MARKETING PEOPLE TECHNOLOGY AND STRATEGY  a(5th ed.)  c2004aNew DelhibPearson Education  axviii, , 652 , 26 : p. : cm.  cRS