00345nam a2200121Ia 4500008004100000041000800041082001400049100003400063245004300097260004800140300002400188365001100212240624s9999    xx            000 0 und d  aeng  a658.3 HBS  aHARVARD BUSINESS SCHOOL PRESS  aMANAGING DIFFICULT PEOPLE CASE STUDIES  c2008aBostonbHarvard Business School Press  a175 : p. : cm. ; 21  cRSb30