00349nam a2200133Ia 4500008004100000041000800041082001700049100001500066245004500081250000700126260004200133300003100175365000900206240624s9999    xx            000 0 und d  aeng  a658.4063 KAP  aKAPLAN ARI  aREINVENTING PROFESSIONAL SERVICES BUILDI  a11  c2011aNew JerseybJohn Wiley and Sons  axix, : 220 : p. : cm. ; 23  cb27