00293nam a2200121Ia 4500008004100000041000800041082001700049100001700066245002500083260003900108300001700147365000700164240624s9999    xx            000 0 und d  aeng  a658.4038 AWA  aAWAD ELIAS M  aKNOWLEDGE MANAGEMENT  c2004aNew DelhibPearson Education  axxiii, : 456  cRS