00327nam a2200121Ia 4500008004100000041000800041082001400049100001900063245004500082260004400127300002700171365000700198240624s9999 xx 000 0 und d aeng a352.3 BOW aBOWMAN JAMES S aPROFESSIONAL EDGE COMPETENCIES IN PUBLIC c2004aNew DelhibPrentice-Hall of India axiii, : 154 : cm. ; 22 cRS