00325nam a2200121Ia 4500008004100000041000800041082001700049100001800066245003000084260004900114300003100163365000900194240624s9999    xx            000 0 und d  aeng  a658.4034 CAR  aCARDOSO JORGE  aBUSINESS PROCESS MODELING  c2009aNw YorkbInformation Science Reference  axxv, : 607 : p. : cm. ; 28  cb25