00321nam a2200121Ia 4500008004100000041000800041082001500049100001500064245003900079260004400118300003000162365000700192240624s9999    xx            000 0 und d  aeng  a658.45 LUD  aLUDLOW RON  aESSENCE OF EFFECTIVE COMMUNICATION  c2003aNew DelhibPrentice-Hall of India  avi, : 156 : p. : cm. ; 23  cRS