00297nam a2200121Ia 4500008004100000041000800041082001600049100001800065245002300083260002800106300003000134365001100164240624s9999    xx            000 0 und d  aeng  a658.401 BED  aBEDI KANISHKA  aQUALITY MANAGEMENT  c2014aNew DelhibOxford  axi, : 712 : p. : cm. ; 26  cRSb31