00325nam a2200121Ia 4500008004100000041000800041082001700049100001600066245004400082260003900126300003100165365000700196240624s9999    xx            000 0 und d  aeng  a658.4013 WES  aWEST JOHN E  aUNLOCKING THE POWER OF YOUR QMS KEYS TO  c2005aNew DelhibPearson Education  axii, : 177 : p. : cm. ; 23  cRS