00294nam a2200121Ia 4500008004100000041000800041082001400049100001700063245004500080260000900125300003100134365000700165240624s9999    xx            000 0 und d  aeng  a658.8 SHA  aSHANKER RAVI  aSERVICES MARKETING THE INDIAN PERSPECTIV  c2006  axvi, : 656 : p. : cm. ; 23  cRS