00266nam a2200109Ia 4500 240625s9999 xx 000 0 und d eng 658 FIT FITZSIMMONS JAMES A SERVICE MANAGEMENT OPERATIONS STRATEGY I 2014 39735 39735 0 0 0 0 IMTN IMTN Rack 22-B 2017-11-22 32917 658 FIT BB1675 2024-06-25 00:00:00 2024-06-25 BB