Parker,  David W.  <br/><br/>
Service Operations Management: The Total Experience 

 - 2nd 
 - UK  Edward Elgar Publishing Ltd  2018 
 - 579;. P. 24 cm 
<br/><br/><label>ISBN: </label>9781788115957 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industries; Industrial Management
<br/><br/><label>Dewey Class. No.: </label>658 PAR