02416cam a2200361 i 4500 22903997 20250402150239.0 221216s2023 enk b 001 0 eng 2022056197 9781032287638 9781032287614 9781003298427 eng pcc 302.346 COS Cosgrove, Emily, Conversational Wisdom : Strengthening Human Connection Through The Power Of Conversation London Routledge 2023 London : Routledge/Taylor & Francis Group, 2023. 187 pages ; 20 cm text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes bibliographical references and index. "Conversation: the heartbeat of our organisations. Right now, we're at risk of losing the art of doing it well. We need to radically change how we talk to each other, to create workplaces where people feel they belong and can thrive. This book will help you understand how to grow your conversational wisdom to create more inclusive and collaborative environments and to make work more meaningful. Conversations carry the greatest potential to impact culture, performance, brand, and engagement. Yet conversation is an under-rated and under-developed skill. Emily Cosgrove and Sara Hope have spent the last 25 years helping people and organisations strengthen human connection through the power of conversation. Drawing from their experience of working with global jewellers to charities, professional services to B-Corporations, they share a wealth of tips, tools, stories, and case studies. Written in a style that is easy to understand, they offer advice on how to get the best out of conversations and get underneath some of the challenges we all face. This is essential reading for learning and development experts, people leaders, coaches and mentors, and HR managers"-- Conversation. Organization. Hope, Sara, Online version: Cosgrove, Emily. Conversational wisdom Abingdon, Oxon ; New York, NY : Routledge, 2023 9781003298427 (DLC) 2022056198 7 cbc orignew 1 ecip 20 y-gencatlg BK 43520 43520 0 0 ddc 0 0 IMTN IMTN Rack 6-B 2025-03-26 Raghav Books Private Limited 3337.89 2374 0 302.346 COS 33800 2025-04-02 00:00:00 33 2025-02-14 BK Dr. Mantha Raghu (Head Librarian)