00323nam a2200121Ia 4500008004100000041000800041082001500049100001900064245004500083260003800128300002600166365000900192240624s9999    xx            000 0 und d  aeng  a303.69 FUR  aFURLONG GARY T  aCONFLICT RESOLUTION TOOLBOX MODELS AND M  c2005aCanadabJohn Wiley and Sons  axiii, , 256p. , 23cm.  cb27