00333nam a2200121Ia 4500008004100000041000800041082001700049100002000066245004500086260003600131300003200167365001200199240624s9999    xx            000 0 und d  aeng  a658.4013 JOY  aJOYCE MICHAEL E  aHOW TO LEAD YOUR BUSINESS BEYOND TQM MAK  c1995aLondonbPitman Publishing  axvii, : 254 : p. : cm. ; 23  cBPSb35