00321nam a2200121Ia 4500008004100000041000800041082001700049100001500066245004400081260003700125300003000162365000700192240624s9999    xx            000 0 und d  aeng  a658.4092 HIC  aHICKS GREG  aLEADER SHOCK AND HOW TO TRIUMPH OVER IT  c2003aNew DelhibTata McGrawhill  axi, : 191 : p. : cm. ; 21  cRS