000 00380nam a2200145Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.4013 BES
100 _aBESTERFIELD DALE H
245 _aTOTAL QUALITY MANAGEMENT
250 _a(3rd ed.)
260 _c2008
_aNew Delhi
_bPrentice-Hall of India
300 _axi, : 640 : p. : cm. ; 23
365 _cRS
_b36
999 _c11347
_d11347