000 00353nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.8 BHA
100 _aBHATTACHARJEE C
245 _aSERVICES MARKETING CONCEPTS PLANNING AND
260 _c2006
_aNew Delhi
_bExcel Books
300 _axx, : 696 : p. : cm. ; 27
365 _cRS
_b35
999 _c11392
_d11392