000 00337nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.401 BED
100 _aBEDI KANISHKA
245 _aQUALITY MANAGEMENT
260 _c2006
_aNew Delhi
_bOxford University press
300 _a712 : p. : cm. ; 24
365 _cRS
_b30
999 _c11980
_d11980