000			00366nam a2200133Ia 4500
008			240624s9999 xx 000 0 und d
041			_aeng
082			_a658.8 ZEI
100			_aZEITHAML VALARIE A
245			_aSERVICES MARKETING INTEGRATING CUSTOMER
250			_a(4th ed.)
260			_c2008 _aNew Delhi _bTata McGraw- Hill
300			_axxix, : 743 : p. : cm. ; 23
999			_c13240 _d13240