000 00378nam a2200145Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.8 SHA
100 _aSHAJAHAN S
245 _aSERVICES MARKETING CONCEPTS PRACTICES AN
250 _a(2nd ed.)
260 _c2009
_aMumbai
_bHimalaya Books Pvt. Ltd.
300 _a358 : p. : cm. ; 23
365 _cRS
_b25
999 _c14876
_d14876