000 00398nam a2200145Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658 PLU
100 _aPLUNKETT WARREN R
245 _aMANAGEMENT MEETING AND EXCEEDING CUSTOME
250 _a(9th ed.)
260 _c2008
_aAustralia
_bSouth-Western Cengage Learning
300 _axxix, : 704 : p. : cm. ; 25
365 _c
_b30
999 _c14963
_d14963