000 00310nam a2200121Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.3 PHI
100 _aPHILLIPS JACK J
245 _aCOSTS AND ROI EVALUATING AT THE ULTIMATE
260 _c2008
_aSan Francisco
_bPfeiffer
365 _c
_b27
999 _c15411
_d15411