| 000 | 00379nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.8 ZEI | ||
| 100 | _aZEITHAML VALARIE A | ||
| 245 | _aSERVICES MARKETING INTEGRATING CUSTOMER | ||
| 250 | _a(3rd ed.) | ||
| 260 |
_c2004 _aNew Delhi _bTata McGrawhill |
||
| 300 | _axx, : 668 : p. : cm. ; 25 | ||
| 365 | _cRS | ||
| 999 |
_c1578 _d1578 |
||