| 000 | 00396nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.8 LOV | ||
| 100 | _aLOVELOCK CHRISTOPHER | ||
| 245 | _aSERVICES MARKETING PEOPLE TECHNOLOGY AND STRATEGY | ||
| 250 | _a(5th ed.) | ||
| 260 |
_c2004 _aNew Delhi _bPearson Education |
||
| 300 | _axviii, , 652 , 26 : p. : cm. | ||
| 365 | _cRS | ||
| 999 |
_c1666 _d1666 |
||