| 000 | 00343nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.8 BLA | ||
| 100 | _aBLATTBERG ROBERT C | ||
| 245 | _aCUSTOMER EQUITY BUILDING AND MANAGING RE | ||
| 260 |
_c2001 _aBoston _bHarvard Business Press |
||
| 300 | _a228 : p. | ||
| 365 | _b27 | ||
| 999 |
_c17298 _d17298 |
||