000 00352nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.8 SCH
100 _aSCHIEFFER ROBERT
245 _aTEN KEY CUSTOMER INSIGHTS UNLOCKING THE
260 _c2005
_aAustralia
_bSotu-Western Educational Pub.
300 _a272 : p.
365 _c
_b25
999 _c20266
_d20266