000 00377nam a2200145Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.8 LOV
100 _aLOVELOCK CHRISTOPHER
245 _aSERVICES MARKETING PEOPLE TECHNOLOGY STR
250 _a(7th ed.)
260 _c2011
_aNew Delhi
_bPearson
300 _axxi, : 683 : p. : cm. ; 28
365 _cRS
999 _c20537
_d20537