| 000 | 00356nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.4 REI | ||
| 100 | _aREICHHELD FREDERICK F | ||
| 245 | _aLOYALTY EFFECT THE HIDDEN FORCE BEHIND G | ||
| 260 |
_c2001 _aBoston _bHarvard Business Press Books |
||
| 300 | _a352 : p. | ||
| 365 |
_cRS _b28 |
||
| 999 |
_c21274 _d21274 |
||