000 00341nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.456 WIL
100 _aWILKINSON MICHAEL
245 _aSECRETS OF FACILITATION THE SMART GUIDE
260 _c2012
_aSan Francisco
_bJossey-Bass
300 _a496 : p.
365 _c
_b28
999 _c21282
_d21282