| 000 | 00352nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.812 GAL | ||
| 100 | _aGALLAGHER RICHARD S | ||
| 245 | _aGREAT CUSTOMER CONNECTIONS SIMPLE PSYCHO | ||
| 260 |
_c2006 _aNew York _bAMACOM |
||
| 300 | _axvi, : 237 : p. : cm. ; 23 | ||
| 365 |
_c _b28 |
||
| 999 |
_c22038 _d22038 |
||