| 000 | 00341nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.4063 HAY | ||
| 100 | _aHAYNES KATHRYN | ||
| 245 | _aMANAGING SERVICES CHALLENGES AND INNOVAT | ||
| 260 |
_c2014 _aOxford _bOxford |
||
| 300 | _a199 : p. : cm. ; 24 | ||
| 365 |
_cRS _b31 |
||
| 999 |
_c22251 _d22251 |
||