| 000 | 00342nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.812 KUM | ||
| 100 | _aKUMAR V | ||
| 245 | _aPROFITABLE CUSTOMER ENGAGEMENT CONCEPT M | ||
| 260 |
_c2013 _aNew Delhi _bSage |
||
| 300 | _axxii, : 311 : p. : cm. ; 23 | ||
| 365 |
_cRS _b40 |
||
| 999 |
_c23009 _d23009 |
||