| 000 | 00355nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.812 GUS | ||
| 100 | _aJOHNSON MICHAEL D | ||
| 245 | _aCOMPETING IN A SERVICE ECONOMY HOW TO CR | ||
| 260 |
_c2003 _adevelopment and innovation _bJossey-Bass |
||
| 300 | _a208 : p. | ||
| 365 |
_c _b25 |
||
| 999 |
_c23537 _d23537 |
||