000 00350nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.812 NAR
100 _aNARGUNDKAR RAJENDRA
245 _aMANAGING CUSTOMER RELATIONSHIPS IN SERVI
260 _c2005
_aNew Delhi
_bExcel Books
300 _aviii, : 266 : cm. ; 24
365 _cRS
999 _c2404
_d2404