| 000 | 00349nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.812 ANT | ||
| 100 | _aANTON JON | ||
| 245 | _aCUSTOMER RELATIONSHIP MANAGEMENT THE BOT | ||
| 250 | _a(2nd ed.) | ||
| 260 |
_c2013 _aNew Delhi _bPearson |
||
| 300 | _axvi, : 263 : p. : cm. ; 23 | ||
| 999 |
_c24201 _d24201 |
||