| 000 | 00351nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.0071 WAL | ||
| 100 | _aWALKER JOHN | ||
| 245 | _aSERVICE SATISFACTION AND CLIMATE PERSPEC | ||
| 260 |
_c2010 _aUnited Kingdom _bEmerald |
||
| 300 | _aix, : 271 : p. : cm. ; 23 | ||
| 365 |
_c _b30 |
||
| 999 |
_c24345 _d24345 |
||