000 00343nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.812 RAM
100 _aRAMANA V VENKATA
245 _aCUSTOMER RELATIONSHIP MANAGEMENT A KEY T
260 _c2003
_aNew Delhi
_bExcel Books
300 _axix, : 368 ; 24cm.
365 _cRS
999 _c2446
_d2446