000 00347nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.8 JAU
100 _aJAUHARI VINNIE
245 _aSERVICES MARKETING OPERATIONS AND MANAGE
260 _c2012
_aNew Delhi
_bOxford
300 _axv, : 584 : p. : cm. ; 26
365 _cRS
_b31
999 _c24952
_d24952