000 00365nam a2200145Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.8 BAT
100 _aBATESON JOHN E G
245 _aSERVICES MARKETING
250 _a(4th ed.)
260 _c2015
_aNew Delhi
_bCengage Learning
300 _axvii, : 468 : p. : cm. ; 26
365 _cRS
_b31
999 _c25061
_d25061